Support

Contact & support

PremiseReady is a small, focused team. We'd genuinely like to hear what's confusing, what's missing, and whether the wording works for your committee or manager.

Email us

hello@premiseready.co.uk — we aim to reply within two working days.

Billing & access

Your records and access follow your account — just sign in on any device. Manage or cancel your plan from the account menu. For refunds within 14 days of your first payment, just email us.

Feedback shapes the roadmap

Email reminders when your annual review is due and remote staff sign-off are on our list. Tell us what would help your premises most.